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Engineers Find
Solutions that Stick
New YorkTry
to imagine your desk without a tape dispenser and stack of Post-It® Notes at the ready,
wrapping those holiday presents without transparent Scotch® tape, or even painting your
walls and ceilings without the straight edge that masking tape affords. Hard to do, right?
These items, found in virtually every American office and home and which many people
regard as indispensable, were invented by engineers and changed forever the way the world
looks at adhesives. As National Engineers Week approaches, its a good time to
celebrate the achievements of engineers who hold our world together, in more ways than
one.
An Industry Born
Out of a Two-Tone Tantrum
In 1921, the Minnesota Mining and
Manufacturing Company, known as 3M, hired a new lab assistant, Richard Drew, who had only
one year of engineering training at the University of Minnesota and had been playing the
banjo to finance his way through an engineering correspondence course. Drew was ultimately
responsible for three of 3Ms best-selling products: masking tape, cellophane tape,
and its successor, Magic Tape.
At that time, 3M was a struggling
sandpaper manufacturer. In 1923, 3M developed the first waterproof sandpaper. Drew was
asked to take trial batches of the new stuff to a local auto body shop for testing.
Two-tone paint finishes on cars had
just been introduced and were an instant sensation. Too late, however, the auto
manufacturers discovered that they had created a huge problem for themselves. They had no
effective way to keep one color masked from the other during spray-painting.
That day in the auto body shop, Drew
watched as a painter removed gummed Kraft paper from a brand new Packard, stripping the
paint away with it. The painter, disgusted with the mess the primitive masking method made
of his new paint job, spewed profanities in Drews direction. Drew vowed to the
furious painter right then and there that he would develop a tape to make two-tone paint
application easy.
By coincidence, 3M management was
searching for a way to diversify the companys product line. They gave Drew the time
and financial backing to conduct some experiments on a masking tape that would stick
tightly, yet pull off cleanly without leaving residue or taking the paint with it; a tape
that wouldnt let solvents in lacquer seep through and ruin the paint job underneath;
a tape strong enough to provide a sharp edge for two tones.
Drew and his assistants cooked up
dozens of batches of sticky substances using linseed oil, various resins, gum chicle, and
naphtha. The laboratory finally ended up with a formula containing a good grade of
cabinetmakers glue that was kept sticky with the addition of glycerin. For the tape
base, he settled on some left-over treated crepe paper. The young engineers promise
took two years of work to bring to completion. In 1925, 3Ms chief chemist brought
samples of the new tape to the auto makers in Detroit. They immediately placed an order
for three carloads.
This first tape was called 3M
Non-Drying Tape, later known as Scotch masking tape. Yearly volume grew steadily from
about $164,000 its first full year on the market to more than $1 million in 1935, and on
up to a multimillion-dollar gross, where it remained...and 3M was in the tape business.
Becoming the
Clear Leader
Five years later, in 1930, Drew
conceived the product that would bring 3M worldwide fametransparent tape. Like
masking tape, this invention was inspired by customer need. An insulation company needed
to insulate hundreds of refrigerated railroad cars. The problem was that the insulation
had to be protected from moisture. It could be wrapped in waterproof material, but the
wrap would need a waterproof seal.
The company consulted 3M, and Richard
Drewwho was now resident pressure-adhesives expertbegan the challenge of
inventing a waterproof tape. While he was experimenting with new tape formulas, Dupont
developed a moisture proof packaging material called cellophane, which was an immediate
hit with food distributors. When Drew saw the filmy, transparent material, he thought it
the perfect material on which to base his new tape. All he had to do was coat the material
with adhesive since it already was waterproof. This turned out to be harder than he
thought.
It took another year for him to iron
out all the problems with applying an adhesive to cellophane tape. It seems that
cellophane curled near heat, split when coated by machine and didnt take adhesive
smoothly. Every day a truck carted away heaps of ruined cellophane.
Slowly, however, the 3M researchers
solved the products problems. They discovered that by applying a primer coat to the
cellophane, the adhesive would hold evenly. They designed new coating machinery that kept
the cellophane from splitting. And, they developed a new colorless adhesive to preserve
the transparency of the cellophane.
Soon after the tapes
introduction, though, another company invented a process to heat-seal cellophane and
Scotch Cellulose Tape immediately became obsolete in the market for which it had been
designed. While this might have killed a lesser product, many food distributors and other
retailers clamored for the product since they continued to seal their packages with tape.
But, it was when consumers discovered the waterproof, transparent tape that sales really
took off.
The Depression should have been a
terrible time to introduce a new product, since it forced people to save money and do
without new purchases. Scotch cellulose tape, however, was the perfect answer to
Americans need to make do by prolonging the usefulness of old things.
Homemakers used it to seal opened cans
of milk, label home-canned food, mend torn books, and fix broken toys. Office workers used
it to repair torn paperwork, bank tellers fixed torn currency, and secretaries mended torn
fingernails. Consumers found hundreds of uses for the new tape.
Over the years, 3M has improved the
tape, making it easier to use. After 18 months of experimenting, John Borden, product
sales manager, designed an efficient dispenser with a serrated knife and a metal strip to
keep the new tape edge handy. In 1961, 3M engineers perfected the tape so that it would
not yellow or ooze adhesive. Appearing frosty on the roll but invisible on the page, the
improved tape was given a new nameScotch brand Magic tape. Today its the
worlds best-selling tape.
A Little Yellow
Note with Hundreds of Uses
Chemical engineer Art Fry didnt
invent the special adhesive, and he didnt invent the paper. But he did put them
together in 1980 to come up with the best thing to happen to notes in years. His Post-it®
Notesthe self-sticking notes that can be removed without a traceare now
marketed around the world.
Frys inspiration for the
self-sticking notes dates back to when he sang in his church choir in the early 1970s. He
used scraps of paper to mark selections in his hymnal, but they kept falling out. "I
needed a bookmark that would stay put, yet could easily be removed without damaging my
hymnal," Fry said.
At that time, Frys colleague, Dr.
Spencer Silver, an organic chemist, was doing basic research on adhesives in 3Ms
Central Research Department. Silver had created a low-tack adhesive that stuck lightly to
many surfaces, yet remained sticky even after you repositioned it. Fry realized
Silvers adhesive was perfect for his needs. One morning, Fry applied some of the
adhesive to the edge of a piece of paper. His thought was to make a bookmark. After having
made the bookmark, he discovered that it was a great self-attaching note.
A short time later, Fry realized his
inventions full potential, when he wrote a note on one of his new
"bookmarks" and attached it to a report he was forwarding to a colleague.
"Thats when I came to the very exciting realization that my sticky bookmark was
actually a new way to communicate and organize information," Fry said. Indeed, soon
co-workers were at Frys desk demanding more samples of his invention. Fry took
advantage of 3Ms "15 percent rule," which allows scientists to spend up to
15 percent of their time on projects of their own choosing, and the Post-It Note was born.
Introduced in the United States in 1980
and in Europe in 1981, demand for the notes grew quickly. One year after its introduction,
Post-it Notes were named 3Ms Outstanding New Product. Today, Post-it Notes are one
of the five top-selling office products in the United States, and are best-sellers
worldwide. And, there are now more than 400 different Post-it® products available in 30
different colors, 56 shapes, and 27 sizes.
Fry grew up in a small Iowa town, and
dreamed of becoming a chemical engineer, like his father. Beginning with 3M part-time in
1953 while still a University of Minnesota chemical engineering student, Frys career
was devoted almost entirely to new product developmentusing leading-edge materials
and technologies generated by 3M research to create products to solve customer problems,
and to build businesses around them. He was promoted to division scientist in 1984 and, in
1986, to corporate scientist, 3Ms top technical title, which he retained until his
recent retirement from full-time work.
Fry has come back as a part-time
consultant to help out young people. "I still have a lot of ideas," he said,
"but instead of having to do everything myself these days, I play the grandfather
role...you know when you play with the grandkids and give them back to their parents. I
give project ideas to young people and they generally wind up making something better of
it than I had even imagined." In encouraging young researchers, Fry makes it a point
to explain that: "The best idea in the world that stays in your own mind will do no
good. (You must) convince other people all the time that your idea is worth patenting,
that it is worth financing, that it is worth making, and that it is worth using.
Innovation is not easy but boy it is a lot of fun!"
3M has a history of encouraging
innovation among its employees and potential future employees. The company is a corporate
affiliate of National Engineers Week, and, in 1996, 3M Chairman and CEO L.D. DeSimone
served as honorary chair of the yearly celebration.
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