Angela Miller-Neuhaus

Angela Miller-Neuhaus, a process engineer with Air Canada Jazz in Halifax, Canada, mentors project managers and provides guidance on process improvement initiatives in both operational and non-operational areas of the organization.

Mueller-Neuhaus has overseen the company training program and served in a mentorship role with a number of engineering students who are completing co-op program requirements. For the past six months, she has been project manager on the implementation of Transport Canada, a regulated safety management system. She is routinely called upon to fine-tune internal processes throughout the organization. She recently developed a training department review to determine whether the organization's training and development would be better served by a centralized or de-centralized system.

Angela.miller-neuhaus@flyjazz.ca

Ghaith Rabadi

Ghaith Rabadi, assistant professor with the Department of Engineering Management and Systems Engineering at Old Dominion University in Norfolk, Virginia, conducts research for NASA.

NASA expects that the demand to carry payloads into space will increase. NASA needs to know the best mix of launch vehicle concepts that will meet launch dates at the minimum cost. Rabadi’s research, funded by NASA Langley Research Center, is helping achieve that objective. He is developing a discrete-event simulation model to estimate the total cost of accomplishing NASA’s defined set of missions.

grabadi@odu.edu

Linh Tu

Linh Tu, an industrial engineering consultant at Burns & McDonnell in Kansas City, Missouri, helps the U.S. Navy Department of Joint Infrastructure Assurance Program perform critical infrastructure analyses of the nation’s electrical transmission system.

Tu has been able to apply many aspects of industrial engineering to transmission planning. Transmission planning encompasses the study of the national electrical grid to plan for contingencies such as the blackout that occurred in the American Northeast last August.

ltu@burnsmcd.com

Javier Guillermo Yanez Mas

Javier Guillermo Yanez Mas, is an industrial engineer and South American Vice President of JDT Management Consultants in Lima, Peru.

Yáñez Mas handles a variety of projects at JDT. He advised a marketing research firm in their process of replying to bids from customers who requested quality services studies and the company won all subsequent bids. He advised a dental clinic in the area of customer satisfaction and the practice reported a 50 percent increase in patient satisfaction. Yáñez Mas actively promotes awareness of industrial engineering and is currently working to create a professional chapter of IIE in Lima, Peru.

jdtmaco@cplima.org.pe or jyanez@mail.mba-sil.edu.pe